Vendor Help

Getting Started for Vendors

• Quick Start: Navigate the mobile app for vendors
• Register as a vendor with Green Security
• Log in to your Green Security vendor account
• Manage your vendor account
• Green Security Product Glossary

Managing Your Vendor Credentials

• About Emerald expedited credentialing
• Submit credentials and view credential status
• Submit a background check request
• Vendor credentialing options and pricing
• Expedite credentials

Checking In and Managing Your Facilities

• View, add, or remove facilities you target
• Check in to a facility
• Request and respond to facility appointments

Vendor FAQs and Troubleshooting

• Vendor credentials FAQs
• Why was my credential declined?
• Expedited credentials FAQs
• Can I update my profile picture?
• How to submit a Drug Test credential
• How do I request a new hard badge?

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