Vendor FAQs and Troubleshooting
- Vendor credentials FAQs
- Why was my credential declined?
- Expedited credentials FAQs
- Can I update my profile picture?
- How to submit a Drug Test credential
- How do I request a new hard badge?
- When will I receive my hard badge?
- Where can I find my receipt or invoice?
- How do I stop receiving emails?
- I forgot my password
- Why aren't my credentials approved yet?
- Why do I have to do a credential that does not pertain to me?
- About company sanctions
- I'm trying to log in, but it says my company is inactive
- How do I add an email address to my safe senders list?
- My invoice is pending, but I already made the payment
- How can I change my access level?
- How do I add or remove facilities?
- Do I have to enter my Social Security Number on background checks?
- I had an appointment with a facility but was denied access when checking in
- Billing Practices
- How do I cancel my vendor subscription?
- Check Green Security's status
- Contact Green Security Support