Spot check a visitor

Spot checks are used to check that a visitor has access to enter a specific zone within the facility, or to check the visitor in again with a new badge in case their security check status has changed.

For example, a parent may check into a hospital facility as a visitor but then need to pass a spot check to enter the NICU. A visitor must already be checked into the facility before they can pass a spot check. 

To spot check a visitor

1. Scan the visitor's badge. Or to find the visitor manually, on your dashboard select Visitors and then select View next to the visitor you want to spot check.
2. Check the visitor in again or move the visitor to a different zone
   • To check the visitor in and print a new badge, go to the bottom of the Visitor Check-In Details page select Check In Visitor or Vendor. 
   • To move the visitor to different zone, find the visitor's Current Zone and select change. Enter any notes you have about the zone change and select Continue.