Product Updates 2/12/2026

February 12, 2026

In this article

• Facility Updates
• Vendor Updates

Facility Updates

Features and Enhancements

• [Visitor Management] The Initiate Visit Request form now recognizes if the user enters a registered vendor and redirects the user to request an appointment with the vendor instead
• [Visitor Management] A new Private Visitor Manager role allows a user to view all private visitors regardless of which user the private visitors were checked in by

Bug Fixes

• Downloaded vendor reports no longer show duplicate entries for vendors with inactive hard badges
• Users receive an email notification when a scheduled report is sent
• Facility and system users that are created via a bulk import receive a welcome email with instructions on how to set up their account

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Vendor Updates

Features and Enhancements

• [Appointments] While requesting an appointment, when a vendor searches for a system user they see only one result for that system user, rather than one result per facility

Bug Fixes

• When a company manager receives an email regarding a failed payment, the associated invoice is linked to that email
• Vendors with an MBI background check are able to view the results of their screening
• When a vendor requests an appointment in the mobile app, the appointment no longer displays an incorrect date